OFFICE HOURS 9AM – 2 PM
FRIDAY-MONDAY of the MARKET WEEK ONLY
PHONE 02 6688 6433 OR 02 6688 6122 (FAX)
Policy, Regulations and Philosophy
The Channon Craft Market is a non-profit community organisation with a “Make, Bake or Grow It” policy that aims to support those stallholders who make all they sell. Stallholders are reminded that priority is given to stalls that support this philosophy.
As of August 2012 stall holders are permitted to sell some goods other than what they have made, providing that the goods are appropriate to their craft or service and constitute no more than 25% of their stall product. Limited sites are available for second hand product stalls.
The Channon Craft Market committee and staff reserves the right to not allocate stalls to those who do not meet the above criteria. However, there is some room for negotiation if prior approval is gained from the committee for special interest stalls.
The Channon Craft Market reserves the right to accept or reject any stallholder who does not adhere to the market regulations and guidelines set down by The Channon Craft Market Management Committee and contained within this document.
Basic fee for allotted stalls $25.00
Half site fee $15.00
Due to our hiring arrangements of Coronation Park with Lismore City Council and the Occupational Health and Safety Act we are obliged to adopt a NO ALCOHOL and NO DRUG policy within the grounds This also applies to safe working practices for staff, volunteers and sub contractors.
AWAYS & ARREARS
All arrears owing must be paid at the market you are attending unless there is a prior arrangement with the management. If away from the next market, you must notify the office prior to 12.00pm Saturday. A fee of $10 for standard stalls and $20 for food levied stalls will be incurred with next month’s fees. Stallholders are reminded that absences of more than two markets must have consent from the Management Committee. As of August 2012, if you miss more than two(2) markets in a row or more than three(3) markets in a calendar year without prior arrangement from the management committee you will loose your permanent site.
BAND/PERFORMER OF THE DAY
Please contact the office if you are interested in or know a band/performer that would be suitable for the market. Buskers are welcome to attend, however must register at the office prior to their act and fill in a declaration.
Stallholders are to be at office at 7am and are requested to complete a casual declaration form. All stallholders need to park in public car park area at Gate 2. The staff will allocate sites after 7.30am. After three markets, stallholders may book over the phone or apply at the office for an allocated site on market day if they are selling 100% craft, art, artisan or grower.
Our office can be contacted on – 02 66886 433 or 6688 6122 during business hours. If the office is unattended, an answering service is available. The office is open Friday to Saturday prior to the market, which is the 2nd Sunday of every month. Fax 6688 6122 or email
DOMESTIC PETS including Unicorns
Lismore City Council does not permit dogs, cats, ferrets or rats in any market area, due to hygiene standards with the Food Act. The market does not allow domestic animals to be sold or given away. They are also not permitted in the privately owned car park. Do not leave your animals in your vehicles. Leave them at home.
Electricity is only available by prior arrangement with the committee. Stallholders need to be aware that the supply of electricity to Coronation Park is limited and no alteration or addition to electrical equipment is permitted without application to and approval by the Committee, pending the currently available power supply. Power leads must be of correct form, length and type and must be suspended at least 2m above the ground. Leads must not be in contact with metal and each stall must have their own certified circuit breaker. All stallholders are requested to have their leads checked and tagged by a qualified electrician on a regular basis.
Market stallholders are bound by the requirements of the Food Act and Regulations 1998. These requirements place direct responsibility on persons who sell food. Failure to comply may render the seller liable to large fines. Vendors of food stalls, which cause injury or illness, may be sued for damages. TCCM can provide hot food stallholders with product and public liability when attending this market. All stalls selling food are required to be licensed by Lismore City Council Market Food Stall Code. Food stalls cannot increase the range of food they sell without first making a request in writing to the committee. This includes all drinks and ice blocks. Cans and glass bottles are not permitted within the market.
All stallholders must take their rubbish with them and leave their site clean. This assists the organisation of The Channon Craft Market. We encourage all stallholders to use environmentally friendly products. Please encourage the public to use the recycle bins that are distributed throughout the market.
Each stall holder, service user, staff member is free to raise and have resolved
any complaints and disputes that they may have regarding The Channon Craft Market
or its management. See complaints and disputes policy available at the office.
Any suggestions can be noted in the day book available at the office or email the manager.
A stall may be held for three markets only and a $10 holding fee will be incurred monthly on return to the market. Under special circumstances, the committee may extend this period if necessary. If there is no prior communication about your absence at the market, your allocated site will be in jeopardy. If you cannot attend the next market please notify the office as early as possible – 66886 433 (office)
MARKET HOURS on MARKET DAY
No vehicles before 6.15am except for food vans, trucks and buses. All vehicles except those on designated car sites must leave the grounds by 8.30am and no further vehicular movement allowed until the stallholders car park is opened between 3 or 3.30pm. Sites will be held until 7.30am. Vacant sites after this time will be allocated to waiting casuals. The markets will finish between 3 and 3.30pm and all stalls must leave the grounds by 6pm. All vehicles are to be removed from visitor’s car park by 5pm. A fee of $20.00 for reopening this car park will be charged.
The meetings are held monthly at The Channon Tavern @ 6.30pm on the Wednesday
following the markets. Notification of change of venue will be in the monthly newsletter. Our
management committee relies on the support of stallholders, locals and charities to be
involved in the decision making process of The Channon Craft Market Association. Everyone is welcome.
All allocated stallholders are invited to join the association and attend the monthly general meeting. Membership is a $11.00 joining fee and a $5.50 renewal per year. Membership fees are due and payable by 30 June each year.
Please read the market newsletter as this will keep you up to date with any changes or additions to market regulations. Stallholders may also advertise in the newsletter when selling their business for a small fee-please contact the secretary if you wish to access this opportunity-2 weeks notice prior to the market is required.
Stallholders must park in the areas set beside for them. Lack of parking has always been a problem for the public visiting the market. Stallholders in the main car park occupy a space which may be used many times over by visitors to the market during the day. There are two areas set aside for stallholder parking: one is behind the oval, which is secured; the other is in the main car park beside the stone toilets. Your co-operation in this matter will allow ample space for visitors enjoying the market. Cars must vacate the visitor’s car park by 5 pm. A fee of $20.00 applies to reopening this car park.
Stallholders who have obtained their own insurance policies are requested to have a copy of their up to date insurance policy on them at each and every market. If market management request to site insurance and you do not have it you will be charged a $10 fee. TCCM can provide public liability to stall holders and product liability for a majority of products with the exclusion of TOOLS, MUSIC, BANDS, HEALTH, MASSAGE, FACE PAINTING, TOY’S AND ELECTRICAL GOODS at a cost of $5.50 per market.
REQUESTS FOR PERMANENT STALLS
Application for allocated sites can be made with the staff at the office on market day after the stallholder has attended three consecutive markets. All requests are placed on a waiting list, and in turn will be allocated a site as soon as available. Priority is given to local art, craft and fresh produce. Entry to the market on a permanent basis will depend on the availability of allocated sites and the market mix.
SALE OF STALL
Stallholders may sell their business if they have been trading at TCCM for 3 consecutive years. Stallholders who sell their business are reminded that communication with the market committee is essential and imperative for the smooth running of the market. This will allow the market office to update information regarding new owners’ contact details, insurance etc. Stallholders are reminded that TCCM reserves the right to relocate any stall on the sale of that business, and it is imperative that this information is passed onto the new/perspective owners. New stallholders cannot alter any items for sale without prior contact with the committee.
Please unload and move your vehicle before setting up your stall. We ask that stallholders be considerate of others and not block traffic movements in the market place. All stallholders to park in stallholder car parking designated area which is situated behind the market grounds or in the back of the public car park.
We are required to keep all access areas clear for emergency vehicles and disability access. It is important you do not encroach over the front lines of the stall area allocated.
Speed must be restricted to 10km/h in the market and parking areas to provide a safe environment for everyone. Only stallholders that are in playground vicinity nearest oval will be allowed access through road from 3.00pm – 4.30pm. CHILDREN PLAY IN THIS AREA – PLEASE BE ALERT!
STALL FEE COLLECTION
Please bring your stall fee with you as stallholders who repeatedly fail to have their stall fees ready on the first collection disrupt the organisation of the market. If you do not have your stall fee ready for the collector you will be charged a $5 late fee when the collector comes back. If you continue to be late with your stall fee, your site will be in jeopardy. Your co-operation is appreciated in this matter.
CHANGE OF PRODUCT/ALTERING PRODUCT
Stallholders must not add to or change the range of goods on their stall other than those goods listed on the stall holder’s declaration without first making a request in writing to the committee.
STALL HOLDERS DECLARATIONS
The information collected is necessary for the smooth running of the markets and will need to be updated when necessary. It enables us to contact you and provides a service for customers looking for a particular service or item. If you change your address or telephone number, please advise the office so we can alter our records. Once more, we remind you to declare any changes/additions to products you offer for sale. All stallholders are bound by their stall holder’s declaration, and must abide by the Copyright and Trademarks Act.
WET WEATHER POLICY
- RAIN ALL OR PART OF WEEK LEADING UP TO MARKET SUNDAY – MARKET GOING AHEAD
If it has rained all week, the state of the GROUNDS governs the market on the Sunday. If the grounds are not too wet, cars are able to drive on and off, and stallholders are able to set up, the market will run.
Charges will be as follows:
- Stallholders pay full fees.
- If some stallholders decide, before setting up, that it is too wet for their products, they are to come to the office and let staff know they are not setting up. An arrears fee of $5.50 will apply.
- If they do not report to office and just leave, a ‘No Notice’ fee of $11.00 will be incurred.
Drizzle to heavy rain leading up to market Sunday.
- State of grounds assessed.
- Roping out to be held off until 12.00pm on the Saturday. Bins to be placed out also. Doc’s paddock to be roped.
- If bad weather continues, leave roping out until 1.00pm (winter) or 2.00pm (summer). This will allow 3 hours to complete the road roping out and Docs paddock. Put out bins.
- Band to be contacted about weather concerns.
- CANCELLED MARKET
If Lismore City Council dictates that the grounds are closed, (due to flooding etc) then the market is cancelled.
If Lismore CBD is expecting the river to peak at flood levels at the weekend, the market is to be cancelled.
State of the grounds to govern decision (as opposed to the weather) in relation to:
- Damage to the grounds.
- OHS relating to staff/public safety.
IF A DECISION IS MADE TO CLOSE THE MARKETS. No stallholders are to stay.
The decision to cancel market to be made between 7.30am – 8.00am market Sunday.
People to be contacted if market is cancelled
- Mr. and Mrs. Dorohy – paddock hire
- Summerland Security
- Band of The Day (they have also been requested to phone office by 8.00am)
- Charity of the Day
- Stallholders – if applicable
- Bus Companies
- Richmond Waste (Monday)
- Council (Monday)
- IF THE MARKET LOOKS THREATENING ON THE ACTUAL DAY
All stallholders will be advised to remain on gravel and wait for further directions/decision as to set up or go home.
If the weather is daunting and a decision to continue is made, stallholders who wish to leave will have the option to depart by a certain time and pay the wet weather admin fee the following month, if stallholders wish to stay with approval from Management the following fees will apply
|Single + Half stalls||$20|
All staff to phone office prior to their shift if weather is there is any doubt whether the market is going ahead or not. Any staff, that turn up for work are obliged to check with the market manager to see if they are needed to work. Once signed in they will be paid a minimum 3 hours work. Skeleton staff to remain until deemed necessary by manager.
To reduce the financial impact that TCCM incurs due to a cancelled market a wet weather cancellation fee will apply for permanents of $5.50 to help with administration costs. The office has been running for two days prior to the market and staff and bills still need to be paid. Casuals who have pre booked are to forfeit their $3.50 causal booking fee however they will be allocated sites at the next market.
BAND OF THE DAY
If the market is cancelled on Friday or Saturday due to wet weather, market staff is to contact the band. The band will be offered an extra booking time slot for a later date. The band will not be paid.
Band needs to contact Office on Sunday by 8.00am (regardless of the weather – for confirmation of their booking). If the market cancelled on the Sunday, the bands are to be paid $200.00 + GST and offered booking for a later date. A leeway until 10 am will be set for the band to arrive if doubtful weather.
All stallholders, subcontractors and staff, whether a member of the association or not are
bound by the market regulations and must act within the guidelines of
The Channon Craft Market Inc.
The market committee has the power to perform all such acts and do all such things as appear to the committee to be necessary or desirable for the proper management of the affairs of the association.
GUIDELINES FOR BUSKERS
Buskers must register at the office on market day in order to cash in buskers tokens. Buskers tokens must be handed into the office by 4.00 pm on market day. When signing in you will be requested to outline the content of your performance, time required and probable size of the crowd you will attract so you can be directed to the appropriate busking areas. You will be also asked if you have your own Insurance, if applicable a copy will be retained by the office.
Each performance should not exceed 20 minutes
The Channon Market is a family orientated market and we ask that the content of your performance is unlikely to offend any spectators/visitors.
If you do not have your own insurance, you are not allowed to use fire/machinery or any other implement or procedure that increases the probability of an incident/accident.
When busking outside the busking areas, please ensure that you do not impede the flow of traffic or block any stall holders site. Busking in front of the stone toilets between the hours of 12 pm and 1.30 pm is to be avoided due to this being peak lunchtime.
Please ensure amplification of instruments or voice does not exceed limits that interfere with stallholders, other performers or patrons of the market.
PLEASE DO NOT ASK OR INVOLVE ANY MEMBERS OF THE PUBLIC TO JOIN YOUR ACT, AS THIS WILL NEGATE PUBLIC LIABILITY INSURANCE AND LEAVE YOU AT RISK OF BEING INVOLVED IN A NASTY COURT CASE. WE ARE SAD THIS IS THE PRESENT SITUATION
BUT URGE YOU TO TAKE THIS PRECAUTION
CODE OF CONDUCT AT THE CHANNON MARKET
The Management Committee is responsible for the smooth running of the market, therefore will be required to uphold all policies and regulations. They will not show any bias to any person who approaches them in their role as committee members.
They will endeavors to show respect to other committee members and staff employed.
They are required to work as professional team players.
The staff will support each other and the committee with the requirements set in place by various bodies. They will show no bias to any person who approaches them whilst being employed with TCCM. They are required to be respectful to the committee and other staff members as well as to the public. They will endeavors to work as professional team players. All staff members are to be aware of the
Occupational Health and Safety Practice Act and Safe Working Procedures
Stallholders are required to abide by regulations and policies, set in place by
TCCM \Lismore City Council and the Food Act. Stallholders are required to have in place and on site Safe Working Procedures and Emergency Plans relating to
The Occupational Health and Safety Act for employers and employees
No stallholders will sell illegal or copyright products.
They are also not permitted to sell tobacco, alcohol or domestic pets.
The public are required to abide by regulations/policies relating to behavior and conduct set out by
The Channon Craft Market and Lismore City Council and appropriate bodies.
ALL GRIEVANCES/COMPLAINTS WILL BE APPROACHED IN A CONFIDENTIAL AND PROFESSIONAL MANNER
(see grievance policy which is available at the office or by contacting us on 66886433)
PLEASE SHOW RESPECT TO EVERYONE AT THE MARKET
Under no circumstances will abuse be tolerated by any parties
Any such person acting in this manner will be approached by the Management
and appropriate action will be taken.
Occupational Health and Safety policy of The Channon Craft Market Inc
The Channon Craft Market Inc is committed to providing a safe and healthy work environment for all employees/volunteers. It is the policy of this organisation to make every reasonable effort to prevent accidents, protect employees, stallholders and the public from injury, and promote the health, safety and welfare of all.
The organisation will make available appropriate resources to ensure that it complies in all respects with relevant occupational health and safety legislation, and to ensure that the workplace is a safe and healthy workplace.
Safe Work Procedures for All
TCCM adheres to Work Cover NSW Small Business Procedures ensuring that all workers and volunteers have safe work conditions whilst at the Market. Please ensure your stall also has Safe Work Procedures to make your worksite (your stall site) a safe work environment. For more info visit www.workcover.nsw.gov.au